We found 117 job offers Customer Service & Call Centre jobs in Myanmar

Have fair management skill and can make training.

Handling incoming calls from customers.Making outgoing calls to customers.Collect customer feedback and report to the responsible teamInform to Business support team about the errors which cannot solve.Other tasks from top managers of the company

collect order online Facebook,phone Manage large amounts of incoming calls Generate sales leads set up new customer accounts. keep records of customer interaction and transactions. provide feedback on the efficiency of the customer service process prepare and distribute customer activity report. organize workflow to meet customer timeframes. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methodstools Meet personalcustomer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions. Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Answering incoming calls and respond to customer emails, messages from social mediaManage and resolve customer complaintIdentify and escalate issues to supervisorsDocument all call information according to standard operating proceduresFollow up customer call where necessary

To greet visitors warmly and make sure they are comfortable.To answer all inquiries about the company by phone or in person.To ensure good communication between themselves and all others in the department.

Organize creative campaigns and proposals that can make a difference for our companys success according to trends and customer requirements Conduct market research and analysis to evaluate trends, brand awareness and competition ventures Organize and oversee advertisingcommunication campaigns and promotional events Plan and monitor the ongoing company presence on social media Twitter, Facebook, etc. Monitor progress of campaigns using various metrics and submit reports of performance to management Collaborate with managers in preparing budgets Help produce reports, company brochures and related marketing materials Preparing and delivering marketing plans within key objectives Works closely with manager to identify, develop and implement new marketing programs and offerings with clients and internal teams Provide creative ideas for content marketing and update website Collaborate with designers to improve user experience Assist manager to measure the performance of digital marketing efforts using a variety of analytic tools Ad hoc duties assigned by manager

Act as primary pointofcontact for 6 10 clientsDrive direct client sales to achieve monthly sales targetsDevelops and maintains a positive working relationship with client counterpartsHandle all daytoday client interactions to facilitate media sales and marketingCommunicate and keep clients informed of all issues related to their mediaProactively make recommendations to clients to optimize clients advertising performanceObtain client feedback on media campaign budgets and plansChannel client feedback into the sales and site development planning processClient retention and acquisition of new accountsWork with external and internal partners to ensure delivery of client requirementsGather and present information on market trends, competitors situations, customers needs, opportunities, threats and others from timetotime to the managementEnsures on time collection of client receivables from assigned clientsAble to set personal sales strategy for self and junior executive without supervision

Control guide the spare part team as per monthly targetMeet with dealers to increase the sale target month on monthIdentify and allign new spare part dealers Shall plan the ordering of spares as per market needs

Management of inventory. Effective sales and distribution of spare parts to dealership network. Manage relationship with over 70 dealers across the countries and create a effective customer service across the sales network. Oversee the inspection of motorcycle to identify faulty components and facilitate process for repairs Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs Oversee hiring and training. Monitor inventory to regulate and ensure availability of required vehicle parts Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide under performing ones Manage process of client complaints and assist in addressing their issues and resolving challenges Assign and schedule work duties to auto service staff according to their skills Follow up customers to obtain feedback and ensure they are satisfied with received service Manage process of part warranty and claim. Understanding how to make failure report. Set up the warranty policy or service policy. Ensure customers are satisfied with service policy. Manage all fixed materials for service department.

Good Communication Skill Good Customer Service