Establish and maintain relationships with third partiesvendorsCreate and maintain comprehensive project documentationMeet with clients to take detailed ordering briefs and clarify specific requirements of each projectReport to the Business Development Manager, or in hisher absence, to the Program Manager andor Managing Director. Identify new business development opportunities and clients in coordination with the Commercial Sales Director. Develop trust relationships with a portfolio of major clients Serve as the link of communication between key customers and internal teams Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into longlasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsCompany vision and missionStonestep is a Swiss based massmicro insurance services provider with operations in Myanmar, Nepal, Vietnam, and the Philippines. Our vision is to deliver innovative insurance and service products designed to address the needs of emerging consumers at an affordable price. For most people around the world, life is extremely risky: if people lose their home, theyre not checking into a hotel. If they have an accident, theres no ambulance. Stonesteps unique insurance platform can cover such risks for emerging consumers. Microinsurance as a service is a sustainable business model that can catalyze economic growth for all levels of society. CEO Brandon Mathews.What we doAt Stonestep, we target partnerships with Microfinance organizations, mobile operators, mobile money providers, FastMoving Consumer Goods, electronic retailers and other corporations to leverage their already existing distribution networks. This can reduce costs, allowing even geographically remote and economically disadvantaged customers access to risk products. Stonesteps insurance platform has integrated sales and customer experience tools, so partner businesses can add insurance products alongside their tra ditional product lineup. IT can help promote brand loyalty, as well as additional revenue.We are working on several initiatives, including smartphone insurance and repair services and Extended Warranty for household electronics.Why you should join usStonestep fosters a positive work environment where hardworking and entrepreneurial individuals can thrive.Our workplace and cultureYou must be a selfstarter, taskdriven, detail oriented, hardworker, willing to learn, challenge oneself and to problemsolve at all levels of the organization, working independently and in groups, and take on additional tasks and responsibilities when required.
Job posted: 6.12.2019